Why do we make a fuss about service?

Suttons Motors subscribe to the Holden standard of excellence.
“The Holden Difference”

It’s there to ensure that dealer workshop practices provide a consistently high quality for all service and repair work. We are committed to making sure all Holden vehicles are correctly diagnosed, repaired and serviced, resulting in consistent “right first time” performance. It’s a commitment we will always stand behind. Here are some of the ways the service you receive is different.

Specialist Technicians

All cars are not the same. That’s why we insist that every technician who works for us goes through a rigorous training programme to become knowledgeable about all Holden models. Whatever Holden you drive, you can rest assured that our technicians are more up to speed on what’s under the hood.

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Latest Computerised Technology

As automotive technology becomes increasingly complex, the traditional toolbox is virtually obsolete. New technology, like our Tech 2 diagnostic computer, allows us to locate the problem more quickly and fix it. That means more convenience, more competitive cost structures, and more drive time.

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Holden Factory approved Parts

To avoid any unpleasant surprises down the road, simply visit the Suttons Motors Service Centre and you immediately have access to one of the most sophisticated parts networks in the country. Having undergone rigorous testing by Holden engineers, Holden factory approved parts fully meets Holden’s original specifications. Exactly what attracted to you buying a Holden in the first place. Also when our service centre fits Holden parts there’s no chance of you jeopardizing your warranty.

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Two Year Parts Guarantee

Your Holden is designed to function best with factory approved parts. And unlike many service outlets, we guarantee to replace Holden approved parts, when fitted by our service centre, replaced for two years or 50,000 kilometres.

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Six Months Labour Guarantee

We guarantee all labour for six months or 10,000 kilometres. It’s another way we show how serious we are about quality.

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Fair and Open Pricing Policy

Understandably, one of your concerns will be whether you’re paying the right price for your servicing. That’s why we’re committed to a completely transparent consultative service process with strict guidelines